Support center

How can we help?

Getting started

Set up your lamp and take your first session in five simple steps.

Sessions, light and sound settings, and getting the most from your practice.

Power, care & specs

Cords, electrical and temperature requirements, and keeping your lamp and stone clean.

Orders & payment

Order status, shipping, and paying with FSA or HSA funds.

Returns, damage & warranty

Our return policy, what to do if something arrives damaged, and warranty help.

Popular questions

What is your return policy?

My lamp was damaged in shipping. What do I do?

Can I use a cord other than the one that came with the lamp?

Is the Resonance Lamp HSA/FSA eligible?

How can I clean my Resonance Lamp or Ohm stone?

Still need help?

Our team is happy to help with anything from orders and returns to questions about your practice.

or email support@ohm.health