What is your return policy?

14 days from delivery provided your lamp and all parts are returned with the original packaging.

We believe you'll love your Ohm Resonance Lamp, but in case you don't, we'll refund you when you start a return within 14 days of delivery.

How to start a return

  1. Email support@ohm.health within 14 days of delivery with your order number or email address on the order.
  2. We'll send a prepaid label.
  3. Send your lamp along with all parts in the original box and outer shipping package within 5 days of initiating the return.
  4. Once received, please allow up to ten business days to process a full refund on your original payment method.
Still need help?

Our team is happy to help — orders, returns, replacement parts, or questions about your practice.